Engagement & Communication

Your website can be the beginning of a beautiful customer relationship — especially when you connect and stay connected with customers and prospects through the customer engagement tools that W3On provides. Begin the conversation with a “Live Agent” chat box on your site’s home page. This is a great way for site visitors to instantly get questions answered and learn more about your business, and for companies to learn more about site visitors. Expand the value of each customer relationship with cost-effective e-Newsletters. Customers can sign up to receive these newsletters, so they will not only read them but are also more likely to take advantage of the information and offers they contain. We can also help to create or expand your company’s social media presence. Whether using Facebook Twitter,or other sites, we’ll produce a social media program that is strategic, organized and flexible, a program that will foster positive engagement with your customers and prospects.